Previous incidents
December 2023
No incidents reported
November 2023
Nov 22, 2023
1 incident
NYCM3 Downtime
Degraded
Resolved Nov 22 at 02:20am GMT
The CPU cooler was replaced and node is back online. VMs should be booting within the next few minutes.
1 previous update
October 2023
Oct 25, 2023
1 incident
NYCM Network Outage
Downtime
Resolved Oct 26 at 01:33pm BST
This is now resolved, the root cause was redundant fibre rings from our provider were both cut however we established they had these from the same provider and will implement additional connectivity.
4 previous updates
Oct 11, 2023
1 incident
NYCM2 Downtime
Degraded
Resolved Oct 12 at 01:32pm BST
It has been ~12 hours since the node has been online again and we have not noticed any issues, we will retain a copy of the VM imgs for few more days. Please submit a ticket if you have any issues.
6 previous updates