Previous incidents

September 2023
Sep 06, 2023
1 incident

AMSSDVZ6 Network Issues

Degraded

Resolved Sep 07 at 12:26pm BST

The issue returned in the afternoon yesterday however we have been able to locate the cause and resolved this. The node has been stable for the last 12+ hours now.

3 previous updates

August 2023
No incidents reported
July 2023
Jul 23, 2023
1 incident

ASH>NYCM DC Migration

Maintenance

Resolved Jul 23 at 06:47pm BST

We have completed migration ahead of the estimated end time.

As per the notice your IPv4 address remains the same however if you require IPv6, you will need to goto the vz control panel >> network tab and claim a new /64 subnet.

If you notice any issues with your VM please contact support within 72 hours, after this timeframe we will destroy the data from old nodes.

3 previous updates

Jul 02, 2023
1 incident

Los Angeles DC Migration

Maintenance

Resolved Jul 02 at 06:52pm BST

We have completed migration ahead of schedule and your IPv4 address should be working again.

As per the notice your IPv4 address remains the same however if you require IPv6, you will need to goto the vz control panel >> network tab and claim a new /64 subnet.

If you notice any issues with your VM please contact support within 72 hours, after this timeframe we will destroy the data from old nodes.

2 previous updates