Previous incidents

November 2023
Nov 22, 2023
1 incident

NYCM3 Downtime


Resolved Nov 22 at 02:20am GMT

The CPU cooler was replaced and node is back online. VMs should be booting within the next few minutes.

1 previous update

October 2023
Oct 25, 2023
1 incident

NYCM Network Outage


Resolved Oct 26 at 01:33pm BST

This is now resolved, the root cause was redundant fibre rings from our provider were both cut however we established they had these from the same provider and will implement additional connectivity.

4 previous updates

Oct 11, 2023
1 incident

NYCM2 Downtime


Resolved Oct 12 at 01:32pm BST

It has been ~12 hours since the node has been online again and we have not noticed any issues, we will retain a copy of the VM imgs for few more days. Please submit a ticket if you have any issues.

6 previous updates

September 2023
Sep 06, 2023
1 incident

AMSSDVZ6 Network Issues


Resolved Sep 07 at 12:26pm BST

The issue returned in the afternoon yesterday however we have been able to locate the cause and resolved this. The node has been stable for the last 12+ hours now.

3 previous updates