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Maintenance

AMS KVM Migrations

Aug 01 at 01:00pm BST  –  Aug 02 at 06:16pm BST
Affected services
Amsterdam (NL)

Resolved
Aug 02 at 06:16pm BST

We have successfully completed migration.

Please verify that your VPS and data are functioning correctly. The old node data will be permanently deleted in 72 hours.

Important Notes:

  • Access the new control panel via the client area: https://my.iniz.com/clientarea.php?action=services

  • If your VM is showing as Online but not accessible, you may need to reconfigure your network config. To access VM over console go to Options >> Enable VNC Access

  • To access your IP configuration details go to Network tab

  • To claim your new /64 IPv6 subnet, go to Network tab >> Enable IPv6 Network

  • For compatibility we recommend you install the following packages (via apt/yum etc): cloud-init & qemu-guest-agent

We have various latest operating systems available to install with just a few clicks, we highly recommend if you are using a old or EOL OS to take backups and reinstall.

If need assistance with any of the above or have any questions please don't hesitate to contact us via support@iniz.com.

Updated
Aug 02 at 02:47pm BST

We continue to progress without any further issues with just under 25% VMs left to migrate.

Updated
Aug 01 at 10:26pm BST

We experienced issues during the day that caused some VMs to be down longer than normal, this is now resolved and we have migrated >50% of the VMs.

We have paused for the night and hope to complete migration by tomorrow.

Updated
Aug 01 at 03:29pm BST

We are progressing well, each VM is shutdown individually so you may see your multiple VMs go briefly offline for migration at different times.

Created
Aug 01 at 01:00pm BST

As per the notification sent on 24/07 regarding migration to new nodes and control panel.

Notes:

  • Control panel access to the old nodes are disabled so client area may show Unavailable status if your VM is not migrated yet but it is still online

  • If your VM has migrated you can access the new control panel via:
    https://my.iniz.com/clientarea.php?action=services

  • If your VM is showing as Online but not accessible, you may need to reconfigure your network config. To access VM over console go to Options >> Enable VNC Access from the new control panel

  • To claim your new /64 IPv6 subnet, go to Network >> Enable IPv6 Network from the new control panel

  • If your VM OS shows Unknown in the control panel you will need to install the following two packages: cloud-init & qemu-guest-agent

Please contact support if you need any assistance with the above or have any issues.