Los Angeles DC Migration
Resolved
Jul 02 at 06:52pm BST
We have completed migration ahead of schedule and your IPv4 address should be working again.
As per the notice your IPv4 address remains the same however if you require IPv6, you will need to goto the vz control panel >> network tab and claim a new /64 subnet.
If you notice any issues with your VM please contact support within 72 hours, after this timeframe we will destroy the data from old nodes.
Affected services
Los Angeles (US)
Updated
Jul 02 at 03:54pm BST
We have began migration and expect to complete within the next 6 hours.
Once your VM has been migrated it will show online however your IP may not start routing to the new DC until later this evening (UTC).
Affected services
Los Angeles (US)
Created
Jul 02 at 11:00am BST
As per the email sent out on 26th Jun 2023 we are performing migration of our LA customers to a new DC which will result in several hours downtime. There are no changes to your IPv4 address and we will attempt to migrate your VM data over.
Affected services
Los Angeles (US)